Success Stories > The Conexus Arts Centre
The Conexus Arts Centre
Achievement type: Employee-Rated Employer of Choice
Date achived: July 23 2010
The Conexus Arts Centre in Regina is committed to creating a dynamic workplace.
The multi-faceted centre has a vibrant catering and convention department that plays a large part in supporting the operation of their theatre, allowing them to showcase a variety of local, national, and international artists and entertainers.
Customer service is the foundation that supports not only catering and events but the entire centre. “In order to provide superior customer service, we need the commitment of our entire team,” says Pat Beanland, Personnel Manager at the Centre.
To instil employees with a sense of ownership, the Conexus Arts Centre human resources philosophy embraces communication, staff feedback, and teamwork. Management saw the employee-rated Employer of Choice program as an effective means of evaluating employee satisfaction.
“We are so pleased to have achieved the Employer of Choice designation,” says Beanland. “It means that we are heading in the right direction and we will continue to build on this.”
In encouraging other businesses to take the Employer of Choice challenge, Ms. Beanland notes that, “the realities of today’s workforce make it especially important to remember who makes our establishments what they are”. She believes that, in maintaining a focus on empowering staff, the Conexus Arts Centre will attract potential employees and continue to retain top performers. A happy staff translates into excellent customer service that impresses clients.
“The EOC designation provides another confirmation of the Centre’s service standards,” says Beanland. “Clients see that the Conexus Arts Centre is a conscientious employer that values its staff as much as it values its clients.”
Contact information
200A Lakeshore Drive
Regina, Saskatchewan S4S 7L3
Tel: 1-800-667-8497
Fax: (306) 565-3274
cac.admin@conexusartscentre.ca
www.conexusartscentre.ca